October Meetup: Building Faceted Search

On October 28th from 6:30-8:00, please join us and members of the Fiserv technical communications team for dinner, conversation, and an overview of how Fiserv is using DITA metadata to build a site with faceted information search. We’ve struggled with search in our own Help implementations, so this one should be really interesting.

Here is their description:

Join the Fiserv Technical Communications team as they explain how they use metadata embedded in DITA topics for the faceted search features of their online documentation system. They will also present the supporting technology and the process they went through to plan and develop the features.

RSVP to marya.devoto@jivesoftware.com if you can make it.

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About Marya DeVoto

Documentarian and tech pubs manager for hire; formerly Documentation Manager at Jive Software. Interested in practical and impractical information schemes, the social Internet, peace, love, understanding and dactylic hexameters.

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