February PDX DITA Book Club meeting recap: Concept Topics and Reference Topics

We had a larger group for our second installation of the PDX DITA Book Club on February 17th, including a student from the Masters of Science in Technical Writing program at Portland State University and DITA enthusiasts from Jive Software, Netapp, and Harmonic. We discussed chapters 3 and 4 of DITA Best Practices at this meeting.

Here are the highlights!

book club

Chapter 3 reviewed concept topics and inspired conversations about what kind of topics we use the most (and what kind of topics we think we should use more):

  • We discussed using concept topics for information for beginners and targeting tasks to users with more experience. Beginners can be referred to concept topics for more information.
  • This led to one of the most interesting discussions from the evening, regarding how we refer those beginners to the concept topics that could help them. Even though it isn’t best practice, some of us admitted to adding cross-reference links directly in task steps or concept paragraphs, while some are big proponents of using <related-links>.
  • We discussed <sl>, <dl>, <ol>, and <term>, and the best uses for each. Most of us don’t tend to use <ol> but could see how it might be useful for workflows and rankings. We shared examples of when we used a <dl> instead of a <table> and why we decided on one over the other.

Chapter 4 reviewed reference topics (facts without explanations!):

  • We all use reference topics in different amounts, depending on our documentation needs. Some find references very useful for documenting UI, and others find less need for them.
  • We also discussed <properties> tables and <syntaxdiagram>.

Couldn’t make it to the meeting but have something to add? Do you want to weigh in on linking directly in steps or paragraphs versus using <related-links>? Discuss in the comments!

More people are coming to every meeting! You should join us for the next PDX DITA Book Club meeting:
Where: Jive Software, 915 SW Stark Street, Portland, OR
When: March 16, 2016 from 5:00 to 6:00 pm
What: Chapter 6 of DITA Best Practices
RSVP: Email docs@jivesoftware.com

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